• ISSN(P) : 2708-2474
  • ISSN(E) : 2708-2482
  • ISSN(L) : 2708-2474

Article

 

Analyzing the Influence of Situational Factors on Online Impulse Buying Behavior: A Study of Pakistani Consumers

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Abstract

This study seeks to find out online impulse buying behaviour in the Pakistan e-commerce industry by investigating the contributing factors of money availability, time availability, family influence, serendipitous information and scarcity messages towards online impulse buying behaviour. It investigated the mediating role of the urge to buy impulsively between the factors and online impulse buying behaviour. From a sample of 472 students of 4 Pakistani universities, the data was gathered. Moreover, to analyze the data and to test hypotheses, PLS-SEM was employed, which showed money availability, time availability, scarcity messages, serendipitous information, family influence were significantly related to online impulse buying behaviour. The findings will be helpful for e-retailers in creating e-marketing strategies, delivering their promises and generating sales through effectively designing their promotional plans.

Authors

1-Marriyam Iftikhar
PhD Scholar, Department of Management and Administrative Science, The Islamia University of Bahawalpur, Punjab, Pakistan. Email: marriyamiftikhar@gmail.com

2-Jawad Iqbal
Professor, Department of Management and Administrative Science, The Islamia University of Bahawalpur, Punjab, Pakistan.

Keywords

Serendipitous Information, Scarcity Messages, Situational Factors, Urge to Buy Impulsively, Online Impulse Buying Behaviour

DOI Number

10.31703/gmsr.2020(V-III).07

DOI Link

http://dx.doi.org/10.31703/gmsr.2020(V-III).07

Page Nos

60-72

Volume & Issue

V - III


Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

Published: Sep 2020

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